Information We Collect
- Order information: name, email, phone, billing and shipping address, and the products you order.
- Messages and forms: what you send through our contact, COA request, bulk quote and email signup forms.
- Site usage: pages viewed, device and browser type, and referring site, collected through cookies and analytics tools.
- Attestation records: the time and IP address of your research-use confirmation at checkout.
How We Use It
- To process, ship and support your orders.
- To respond to messages and quote requests.
- To send batch alerts and updates if you subscribe. Every email includes an unsubscribe link.
- To keep records of research-use confirmations and to prevent fraud and misuse.
- To understand how the site is used and improve it.
Sharing
We share information only with service providers that help us run the store, such as payment processing, order fulfillment and shipping, email delivery, hosting and analytics, and only as needed for those services. We do not sell your personal information. We may disclose information when required by law.
Cookies
We use cookies to run your cart and account, remember your age and research-use confirmation, and measure site traffic. You can block cookies in your browser, but the cart and checkout will not work without them.
Retention
We keep order and attestation records as long as needed for legal, tax and compliance purposes, and other information only as long as it is useful for the purposes above.
Your Choices
You can request access to, correction of or deletion of your personal information by emailing info@cleanchainlabs.com. Residents of some states have additional rights under state privacy laws; we honor those requests as required.
Children
Our site and products are for adults 21 and older. We do not knowingly collect information from anyone under 21.
Changes
We will post any changes to this policy on this page with an updated date.
Last updated: October 16, 2026